Users | CareUpdate

Receive live updates from doctors and care staff about the status of your loved one including video, voice, and picture messages.
Stay connected to loved ones though the care process, even when you can't be with them in the hospital.
Coordinate visits and discuss treatment plans privately with other family members using special in-app features.
Keep track of care related concerns and questions using a private in-app Family Notepad.
Access up-to-date information about treatments, hospital rooms, and all the services and amenities your care center has to offer.

Receive live updates from doctors and care staff including video and picture messages.
Nominate a Primary Contact to manage which family and friends get updated about your care.
Coordinate visits and discuss treatment plans privately with other family members using special in-app features.
Use the special in-app features to access up-to-date information about treatments, hospital rooms, and all the services and amenities your care center has to offer.

Locate patient accounts and information easily from saved favorites list or patient QR codes.
Choose from templated messages in English and Spanish for routine updates.
Send real-time, one-way updates to entire family at every stage of care, from any location.
Send Urgent Updates for time-sensitive information, and receive acknowledgement that your messages have been read.
Improve handoff procedures to other medical professionals through centralized HIPAA-compliant communication.
Address patient and family concerns more efficiently, saving time for quality face-to-face communication and improving HCAHPS scores, compliance, and increasing referrals.

Locate patient accounts and information with ease from saved favorites list or patient QR codes.
Choose from templated messages in English and Spanish for routine updates, or create your own.
Send real-time, one-way updates to entire family at every stage of care, from any location.
Address patient and family concerns more efficiently, saving time for quality face-to-face communication.
Send Urgent Updates for time-sensitive information, and receive acknowledgement that your messages have been read.

Track CareUpdate's impact and optimize usage using specialized improvement metrics.
Keep care professionals, patients, and families happy with time saving features designed to improve their experiences.
Improve patient outcomes through communication and easy access to care-related information.
Improve patient satisfaction, maximize reimbursement, increase referrals, and improve HCAHPS scores.
Keep patients and their families engaged and informed about your institution through mobile updates and outreach.
Learn more on our Insights page.

Ideal for nursing communities, rehab centers, and other long-term care facilities, hospitals, ICUs, and more.
Features to help improve workflow and efficiency.
Transform patient and family experiences by improving communication with care professionals.
Highlight all the special services your care setting has to offer along with other information and resources.
Improve patient outcomes and maximize reimbursement.
Protect patient and professional data with HIPAA compliant security.
Learn more about why CareUpdate is right for your practice on our Care Settings page.

Transforming healthcare communication