CAREUPDATE FOR FAMILIES

  • Receive live updates from doctors and care staff about the status of your loved one including video, voice, and picture messages.
  • Stay connected to loved ones though the care process, even when you can't be with them in the hospital.
  • Coordinate visits and discuss treatment plans privately with other family members using special in-app features.
  • Keep track of care related concerns and questions using a private in-app Family Notepad.
  • Access up-to-date information about treatments, hospital rooms, and all the services and amenities your care center has to offer.

CAREUPDATE FOR PATIENTS

  • Receive live updates from doctors and care staff including video and picture messages.
  • Nominate a Primary Contact to manage which family and friends get updated about your care.
  • Coordinate visits and discuss treatment plans privately with other family members using special in-app features.
  • Use the special in-app features to access up-to-date information about treatments, hospital rooms, and all the services and amenities your care center has to offer.

CAREUPDATE FOR PHYSICIANS

  • Locate patient accounts and information easily from saved favorites list or patient QR codes.
  • Choose from templated messages in English and Spanish for routine updates.
  • Send real-time, one-way updates to entire family at every stage of care, from any location.
  • Send Urgent Updates for time-sensitive information, and receive acknowledgement that your messages have been read.
  • Improve handoff procedures to other medical professionals through centralized HIPAA-compliant communication.
  • Address patient and family concerns more efficiently, saving time for quality face-to-face communication and improving HCAHPS scores, compliance, and increasing referrals.

CAREUPDATE FOR NURSES

  • Locate patient accounts and information with ease from saved favorites list or patient QR codes.
  • Choose from templated messages in English and Spanish for routine updates, or create your own.
  • Send real-time, one-way updates to entire family at every stage of care, from any location.
  • Address patient and family concerns more efficiently, saving time for quality face-to-face communication.
  • Send Urgent Updates for time-sensitive information, and receive acknowledgement that your messages have been read.

CAREUPDATE FOR EXECUTIVES

  • Track CareUpdate's impact and optimize usage using specialized improvement metrics.
  • Keep care professionals, patients, and families happy with time saving features designed to improve their experiences.
  • Improve patient outcomes through communication and easy access to care-related information.
  • Improve patient satisfaction, maximize reimbursement, increase referrals, and improve HCAHPS scores.
  • Keep patients and their families engaged and informed about your institution through mobile updates and outreach.
  • Learn more on our Insights page.

CAREUPDATE BY SETTING

  • Ideal for nursing communities, rehab centers, and other long-term care facilities, hospitals, ICUs, and more.
  • Features to help improve workflow and efficiency.
  • Transform patient and family experiences by improving communication with care professionals.
  • Highlight all the special services your care setting has to offer along with other information and resources.
  • Improve patient outcomes and maximize reimbursement.
  • Protect patient and professional data with HIPAA compliant security.
  • Learn more about why CareUpdate is right for your practice on our Care Settings page.